Hardware and software system implementing the business processes of the Bank aimed at attracting customers. The complex was designed to provide information services and preliminary acceptance of credit applications
Opening a full-scale bank branch requires significant expenses: renting or purchasing premises, equipping it, and, of course, the costs of paying staff. At the same time, most banking services are informational and advisory in nature and do not require the presence of a bank employee directly next to the client. To address these challenges, a specialized self-service booth (SSB) was developed.
The specialized self-service booth is a compact cabin where two people can comfortably be present at the same time.
FUNCTIONS OF THE SSB:
To create conditions for confidential communication, the company "Informatika" has developed a sophisticated technological solution that achieves the effect of "eye-to-eye" video communication. During the conversation, the operator maintains full visual contact with the client. The combination of high-resolution video communication, high-quality sound, and comfortable, isolated presence in the booth creates the opportunity for a confidential dialogue.
The ability to manage the dialogue, switch to media content that allows the client to receive additional information, the ability to grant the client the right to independently enter data, and document scanning enable the operator to simultaneously serve two or more clients.
Installing such a booth, for example, in the sales office of a large developer, eliminates the need to place a bank employee there while still providing full-fledged consultations.
The interactive banking office offers the opportunity to engage highly qualified bank employees located at their workplace in the main office to work with the public in various cities, at individual enterprises, and in areas where the presence of a bank employee is impractical and costly.
The innovative features of the Specialized Self-Service Booth (SSB) include rapid deployment and the ability to establish a confidential dialogue between the operator and the client using the "eye-to-eye" video communication effect. The booth is modular, easily disassembled, transported, and reassembled within two hours.
The specialized self-service booth is a compact cabin where two people can comfortably be present at the same time.
FUNCTIONS OF THE SSB:
- Online consultation with bank specialists;
- Quick processing of loan applications;
- Providing information on banking products and services;
- Accepting documents in electronic format.
To create conditions for confidential communication, the company "Informatika" has developed a sophisticated technological solution that achieves the effect of "eye-to-eye" video communication. During the conversation, the operator maintains full visual contact with the client. The combination of high-resolution video communication, high-quality sound, and comfortable, isolated presence in the booth creates the opportunity for a confidential dialogue.
The ability to manage the dialogue, switch to media content that allows the client to receive additional information, the ability to grant the client the right to independently enter data, and document scanning enable the operator to simultaneously serve two or more clients.
Installing such a booth, for example, in the sales office of a large developer, eliminates the need to place a bank employee there while still providing full-fledged consultations.
The interactive banking office offers the opportunity to engage highly qualified bank employees located at their workplace in the main office to work with the public in various cities, at individual enterprises, and in areas where the presence of a bank employee is impractical and costly.
The innovative features of the Specialized Self-Service Booth (SSB) include rapid deployment and the ability to establish a confidential dialogue between the operator and the client using the "eye-to-eye" video communication effect. The booth is modular, easily disassembled, transported, and reassembled within two hours.
| dimensions | 1410*1410*2050 мм |
| screen | 22" |
| keybord | + |
| touch screen | 19" |
| document scanner | + |
