Baikal Ice Palace, Irkutsk

Baikal is the only winter sports center east of the Urals that meets international standards. Covering 55,000 square meters, the complex accommodates 6,000 spectators and includes an ice arena, a sports hall, a dance studio, gyms, changing rooms, and facilities for coaches and officials. The Ice Palace is the home venue of Baikal-Energiya Bandy Club and the Sibskana Bandy Sports School. In 2020, the arena hosted the Russian Bandy Cup.

Hosting national and international sporting competitions required modern ticketing and access control infrastructure to improve spectator comfort and safety, enhance fan services, and make tickets and season passes easier to purchase.

Infomatika was responsible for the following tasks:

• Automate ticket and season pass sales;
• Provide spectator access control for sporting events;
• Equip entrance areas with modern turnstiles;
• Provide convenient access for visitors with reduced mobility;
• Enable mobile ticket validation;
• Enable online ticket sales;
• Integrate the ticketing system with external ticketing agents and a facial recognition system;
• Install server infrastructure and set up automated staff workstations.

Infomatika equipped Baikal Ice Palace with the LENTA-Sport automated ticketing and access control hardware and software system. The entrances were fitted with Horizon waist-height turnstiles and gates for visitors with reduced mobility, supplemented by mobile terminals for additional ticket checks. The project also included the development and launch of an online ticket store for the 2020 Russian Bandy Cup.

Key Project Components

• LENTA-Sport Automated Ticketing and Access Control System. Automates ticketing processes and provides spectator access control for sporting events.
• Horizon Smart Turnstiles. Pedestal-type waist-height turnstiles installed at the Ice Palace entrances to control spectator access.
• Accessible Gates. Provide venue access for spectators with reduced mobility.
• Mobile Ticket Validation Terminals. Used for additional ticket checks at the venue.
• Online Ticket Store. Developed and launched to sell tickets online for the 2020 Russian Bandy Cup.

Integration

Integration gateways connect LENTA-Sport with external ticketing agents and the facial recognition system.

System Management Infrastructure

Server equipment was supplied to support the ticketing and access control system. Five automated staff workstations were set up: 2 cashier workstations, 1 manager workstation, and 2 security workstations.

Scope of Supply

• Implementation of the Baikal Ice Palace ticketing system;
• Integration gateway for external ticketing agents;
• Integration gateway for the facial recognition system;
• Supply and installation of Horizon pedestal-type waist-height turnstiles — 16 units;
• Supply and installation of gates for visitors with reduced mobility — 2 units;
• Supply of mobile ticket validation terminals — 10 units;
• Supply of server equipment and staff workstation equipment: 2 cashier workstations, 1 manager workstation, and 2 security workstations;
• Development and launch of an online ticket store for the 2020 Russian Bandy Cup.