Kuzbass Ice Palace

Kuzbass Ice Palace is a unique facility featuring a multifunctional ice rink for bandy, figure skating, and curling, as well as a 400-meter speed skating track. The modern sports complex covers 65,000 square meters and seats 6,000 spectators. It is the home venue of Kuzbass Bandy Club, one of the country’s leading teams. Its players regularly represent the national team, and its youth bandy school is the largest in Russia.

Hosting sporting and entertainment events at the new venue required a unified system to automate ticketing processes and provide controlled spectator access to the ice palace.

Infomatika was responsible for the following tasks:

• Automate the sale and accounting of tickets and season passes;
• Provide spectator access control at entrance areas;
• Enable online ticket purchases;
• Enable integration with external ticketing agents;
• Provide mobile ticket validation;
• Establish the infrastructure required to operate the ticketing system.

Infomatika comprehensively automated ticketing and access control processes at Kuzbass Ice Palace using the LENTA-Sport automated ticketing and access control system.

Key Project Components

• LENTA-Sport Automated Ticketing and Access Control System. Automates sales of tickets, season passes, and related services for sporting and entertainment events and validates tickets at entry.
• Horizon Waist-Height Smart Turnstiles. Installed at the ice palace entrances to provide automated spectator access control.
• Navigare Waist-Height Smart Gates. Automatic gates providing access for visitors with reduced mobility.
• Lenta-TSD Mobile Ticket Validation Terminals. Used by stewards to validate tickets away from fixed access points and perform additional spectator checks.
• Online Ticket Store. Developed and launched on the ice palace’s website to sell event tickets online. Its interface reflects Kuzbass Ice Palace’s corporate branding.

Integration

An integration gateway connects the ticketing system with external ticketing agents.

System Management Infrastructure

Server infrastructure was installed to support the ticketing and access control system. Staff were provided with 3 cashier workstations and 1 manager-administrator workstation.

Scope of Supply:

• Detailed engineering design;
• Implementation of the LENTA-Sport automated ticketing and access control system;
• Establishment of the Kuzbass Ice Palace ticketing system;
• Integration gateway for external ticketing agents;
• Supply and installation of Horizon pedestal-type waist-height turnstiles — 16 units;
• Supply and installation of Navigare waist-height gates for visitors with reduced mobility — 4 units;
• Supply of Lenta-TSD mobile ticket validation terminals — 7 units;
• Installation of server infrastructure and staff workstation equipment: 3 cashier workstations and 1 manager-administrator workstation;
• development and launch of an online ticket sales store on the LDS website.