Neftyanik Stadium, Ufa

Neftyanik Stadium is the home ground of FC Ufa, with a capacity of 15,200 spectators. In 2015, the stadium underwent extensive reconstruction, becoming one of the city’s most technologically equipped sports venues.

The stadium’s modernization required a contemporary ticketing and access control system to automate ticket and season pass sales and manage spectator access. A key requirement for the football club was a unified ticketing system capable of operating across multiple sports venues, managing ticket inventory, and supporting multiple sales channels.

Infomatika was responsible for the following tasks:

• Automate ticket and season pass sales for FC Ufa matches;
• Provide spectator access control to the stadium;
• Enable ticket inventory management, including individual sales, seat reservations, ticket allocations, and group bookings;
• Enable ticket and season pass sales through box offices and the club’s online store;
• Support the use of a unified ticketing system across multiple sports venues;
• Enable integration with a CRM system and the Russian Football Premier League’s fan identification system;
• Set up staff workstations to operate the ticketing and access control system.

Infomatika implemented the LENTA automated ticketing and access control system, automating ticket and season pass sales and spectator access control. The solution enabled a shared ticket inventory to be sold through stadium box offices, a citywide ticket office network, and FC Ufa’s online store without allocating ticket quotas to individual sales channels in advance.

Key Project Components

• LENTA Automated Ticketing and Access Control System. Automates ticket and season pass sales, manages reservations, ticket allocations, and group bookings, and provides spectator access control.
• Waist-Height and Full-Height Turnstiles. Provide controlled spectator access to the stadium.
• Emergency Exit Gates. Provide additional passageways at the stadium’s entrance areas.
• UCR-6P-G and LS UCR-7P Readers. Support barcodes, MIFARE contactless cards, and Mastercard PayPass.
• Lenta-ID Photo Capture System. Captures photographs as spectators pass through the access points.
• FC Ufa Online Ticket Store. Enables online ticket sales for the club’s matches. Its design reflects the club’s corporate branding.

Integration

Infomatika developed a data exchange module connecting the stadium’s ticketing and access control system with the Russian Football Premier League’s ticket sales and fan identification system. The project also provided for integration with the football club’s CRM system.

System Management Infrastructure

Server infrastructure was installed to support the ticketing and access control system. Fourteen automated staff workstations were set up: 8 cashier workstations, 4 manager workstations, and 2 security workstations.

Scope of Supply:

• Manufacture and installation of 36 half-height and 4 full-height turnstiles;
  

• Manufacture and installation of 20 escape gates;
  

• Manufacture and installation of UCR-6P-G and LS UCR-7P readers capable of recognizing barcodes, contactless Mifare cards, and MasterCard PayPass;
  

• Introduction of Lenta TSACS;                     
  

• Installation of LENTA-ID photographic evidence system;
  

• Development of the stadium TSACS, ticket sale system and Russian Premier League fan identification system integration module;                   

• Equipment of the server node and workstations;
  

• Staff training and maintenance of the automation systems;
  

• 8 automated cashier workstations, 4 automated manager workstations and 2 security personnel workstations;
  

• Launching an online Ufa FC ticket store on the club’s web site.