UGMK ARENA, Yekaterinburg

UGMK Arena is a multifunctional sports and entertainment complex in Yekaterinburg, opened in 2025. The arena can be reconfigured to host competitions in 11 sports, concerts accommodating up to 15,000 spectators, and major congress events. It is the home venue of Avtomobilist Hockey Club and was built to meet the requirements of the Kontinental Hockey League (KHL), the International Ice Hockey Federation (IIHF), and the International Handball Federation (IHF).

The new multifunctional complex required ticketing and access control infrastructure to automate sales of tickets, season passes, and related services and manage spectator access during sporting and entertainment events of different formats.

Infomatika was responsible for the following tasks:

• Automate sales of tickets, season passes, and related services;
• Provide spectator access control at the arena’s entrances;
• Support different identification methods at entry;
• Provide access for visitors with reduced mobility;
• Enable mobile ticket validation;
• Integrate the ticketing and access control system with external ticketing agents and a facial recognition system;
• Install server infrastructure and set up automated staff workstations.

Infomatika equipped the arena with the LENTA-Sport automated ticketing and access control system, carrying out comprehensive automation of ticket sales and access control processes.

Key Project Components

• LENTA-Sport Automated Ticketing and Access Control System. Automates ticketing processes, from sales of tickets, season passes, and related services to spectator entry. The system combines software modules, server equipment, automated staff workstations, and access control equipment.
• Vector Plus Smart Turnstiles. Waist-height turnstiles installed at the arena’s entrances. They support multiple identification methods, including contactless cards, all types of barcodes and QR codes, biometric data such as facial recognition, and NFC tags. Multi-factor access can also be configured using several identification criteria.
• Vector Gate Smart Gates. Waist-height gates with taller housings, installed as part of the arena’s entrance infrastructure.
• Accent 975 Mechanical Gates. Provide access for visitors with reduced mobility.
• Lenta-TSD Mobile Terminals. Used by stewards for additional ticket checks and to establish mobile access control points.
• Online Ticket Store. Developed by Infomatika to reflect UGMK Arena’s corporate branding.

Integration

Integration gateways connect LENTA-Sport with external ticketing agents and the facial recognition system.

Integration with external ticketing agents enables event tickets to be sold through multiple channels alongside the arena’s box offices and official online ticket store.

System Management Infrastructure

Server infrastructure was installed to support the ticketing and access control system. Five automated staff workstations were set up: 2 cashier workstations, 2 manager-administrator workstations, and 1 accreditation workstation.

Scope of equipment:

– Detailed design;

– Manufacture, supply and installation of half-height Vector Plus turnstiles - 47 pcs;

– Manufacture, supply and installation of half-height smart Vector Gates - 5 pcs., Accent 975 mechanical gates – 35 pcs, and fencing systems;

– Supply of mobile ticket check Lenta Data Terminal - 15 pcs

– Equipment of backend node and personnel workstations: cashier AWS – 2 pcs, managing administrator AWS – 2 pcs, accreditation AWS – 1 pc;

– Third party sales agents integration gateway

– Facial recognition system integration gateway;

– Development of an online ticket store;