VOLGA Arena, Nizhny Novgorod

Comprehensive Implementation of the Lenta Automated Ticketing and Access Control System at the New Ice Arena

Implemented in 2026

In 2026, a new 12,000-seat ice arena opened in Nizhny Novgorod. It became the home venue of Torpedo Hockey Club and is designed to host KHL games, figure skating, basketball, gymnastics, martial arts and other sporting events. Its architectural and technological concept allows the venue to be easily transformed for concerts, exhibitions, forums and other large-scale events. The project was implemented under a concession agreement with the participation of the Nizhny Novgorod Region Development Corporation.
As part of preparations for the new arena’s opening, a comprehensive ticketing and access control infrastructure was required to automate ticket sales and manage visitor access.

Infomatika was responsible for the following tasks:

Implement a ticketing and access control system;
Equip the arena’s entrances with access control equipment;
Ensure convenient access for visitors with reduced mobility and those with strollers;
Enable additional ticket verification using mobile terminals;
Set up automated workstations for staff;
Integrate the system with external ticketing agents and information systems.

Infomatika specialists implemented the LENTA automated ticketing and access control system at the venue, covering ticket sales and visitor access control. As part of the project, the arena’s entrances were equipped with smart turnstiles and smart gates, while mobile ticket validation terminals and staff workstation equipment were also supplied.

Key Project Components

LENTA Automated Ticketing and Access Control System. The system covers every stage of the visitor journey, from purchasing a ticket to entering the stands. For the arena, it provides centralized management of ticket sales and access, real-time occupancy monitoring, flexible equipment control and integration with additional services. For spectators, it enables convenient ticket purchases through the arena’s website or ticketing operators, mobile e-tickets and entry through the turnstiles in just a few seconds.
Vector Plus Smart Turnstiles. Installed at the arena’s entrances, the turnstiles are made of stainless steel and tempered glass. They feature card, barcode and QR code readers, IP cameras and displays showing access status. The turnstiles support multi-factor identification.
Vector Gate Smart Gates. Designed to provide convenient access for visitors with reduced mobility and those with strollers. The gates support multi-factor identification and integration with external systems.
Lenta-TSD Mobile Terminals. Used by stewards as supplementary access control devices for ticket validation.

Integration

The ticketing and access control system is integrated with external ticketing operators, enabling ticket sales through both the arena’s official website and popular online platforms.

System Management Infrastructure

The project covered not only access point equipment but also workstations for cashiers, managers, accreditation personnel and security staff. All automated workstations are connected to a unified system, enabling real-time occupancy monitoring, rapid response to operational situations and report generation.

Scope of Supply:

— manufacture and supply of 26 Vector Plus turnstiles;

— manufacture and supply of 3 Vector Gate turnstiles;

— integration gateway for external ticketing agents;

— integration gateway for connecting external information systems;

— parking system integration gateway;

— barrier system;

— supply of 15 Lenta-TSD mobile ticket validation terminals;

— staff workstation equipment: 7 cashier workstations, 2 manager workstations, 1 security workstation and 2 accreditation workstations;

— equipment commissioning.