Krylatskoe sports complex, Moscow

Krylatskoye Sports Complex is one of the world’s largest ice stadiums, meeting modern requirements for hosting top-level competitions, including World and European Championships, as well as sports shows, public events, and corporate functions. This unique facility was Russia’s first indoor stadium with a 400-meter speed skating track.

The project aims to improve customer service and venue security by implementing a modern ticketing and access control system and enabling online sales of tickets and season passes.

Infomatika was responsible for the following tasks:

• Implement a ticketing and access control system to automate ticketing and admission processes;
• Enable online sales of tickets and season passes;
• Automate spectator access control at the entrances;
• Enable mobile ticket validation;
• Provide the required server infrastructure and staff workstations.

As part of the project, Infomatika implemented the LENTA – Sports Palace automated ticketing and access control system, bringing ticket and season pass sales and spectator access control together in a single system.

Key Project Components

• LENTA – Sports Palace Automated Ticketing and Access Control System. Automates the sale and accounting of tickets and season passes and validates them when visitors enter the venue.
• Gotschlich Olympia Full-Height Turnstiles. Four dual-lane turnstiles were installed at the entrances. Vandal-resistant panels were manufactured and fitted to the equipment.
• Multi-Format Readers. Infomatika developed 12 readers specifically for the project’s full-height turnstiles, supporting barcodes, MIFARE contactless cards, and Mastercard PayPass.
• Linea Pro Mobile Readers. Four devices are used for mobile ticket validation.

System Management Infrastructure

A server infrastructure was installed to support the ticketing and access control system. Seven automated staff workstations were set up: five cashier workstations and two manager workstations.

Scope of Work:

• Implementation of the LENTA – Sports Palace automated ticketing and access control system;
• Development of a bespoke reader model for full-height turnstiles, supporting barcodes, MIFARE contactless cards, and Mastercard PayPass — 12 units;
• Installation of Gotschlich Olympia full-height dual-lane turnstiles — 4 units;
• Manufacture and installation of vandal-resistant panels for full-height turnstiles — 8 units;
• Supply of Linea Pro mobile readers — 4 units;
• Installation of server infrastructure and staff workstation equipment: 5 cashier workstations and 2 manager workstations.